Case Study
KOA uses Yext Listings to manage the public facts about its brand
Kampgrounds of America 3500 Duplicates Suppressed 48% Customer Engagement Growth 320 Online Reviews Per Week For over half a century, the world’s largest network of campgrounds, Kampgrounds of America (KOA) has provided millions of campers in North America with fun and memorable adventures. “We are in the vacation business for outdoor hospitality,” explains Toby O’Rourke, Chief Franchise Operations Officer at KOA. “Our locations are private campgrounds with RV sites, tent sites, cabins, and various activities and amenities that go with that experience. There are 500 total locations across the United States and Canada, and 470 of those are franchises. ” KOA uses Yext Listings to manage the public facts about its brand. The Yext Knowledge Engine enables brands like KOA to manage the digital