Case Study
Talbott Hotel Taps into Text Messaging to Drive Incremental Revenue
Talbott Hotel Taps into Text Messaging to Drive Incremental Revenue TALK 877.946.4536 TEXT 858.877.9200 EMAIL sales@zingleme.com WEB www.zingle.me About Talbott Hotel Located in Chicago’s Gold Coast Historic District, Talbott Hotel is for guests who savor the finer things but are not interested in formality. Talbott Hotel is defined by its timeless modern architecture, well-appointed yet comfortable décor, and exceptional personalized customer service. Objective Focused on delivering a fast and personalized experience for each guest, Talbott Hotel wanted to utilize text messaging as a new way for guests to communicate with sta for any request throughout their entire stay at the hotel. In addition, they were looking to drive additional revenue by enabling guests to re