How we helped Orange to increase the productivity of sales by integration of necessary informations within Knowledge base. Case study Knowledge base for OrangeOrange Knowledge Base Solution Orange, the leader of the Slovak telecommunications market, increases the productivity of its sales network with the help of the latest Microsoft technologies. All necessary information for 3,600 members of the sales team is integrated into a central Knowledge Base. Client Profile Orange is a mobile operator and leader of the Slovak telecommunication market with more than 2,890,000 active customers. Initial Situation Orange built an extensive sales network, consisting of about 3,600 dealers and members of support services. This extensive team consists of internal employees with different

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