Shields Health Solutions adopted KnowBe4’s Cloud Email Security platform to enhance email protection for its remote workforce and safeguard patient data. Frustrated with gaps in Microsoft 365’s native defenses, Shields deployed KnowBe4 Defend, Prevent, and Protect to detect sophisticated phishing, prevent misdirected messages, and provide real-time user guidance. In 90 days, KnowBe4 blocked 1,491 phishing emails that bypassed Microsoft, stopped 743 compromised account attacks, and prevented 82 potential data loss incidents. This integrated solution significantly reduced risk and improved user awareness without disrupting workflows.

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