Case Study
Kitchen’s Choice Stirs Up Omnichannel Success with eCommerce Solution Delivered by iVend Retail
©2017 CitiXsys. All Rights Reserved. Case Study Kitchen’s Choice Stirs Up Omnichannel Success with eCommerce Solution Delivered by iVend Retail Company Kitchen’s Choice (Sagetra, Inc.) Industry Online Store – Kitchen & Restaurant Equipment Challenges • Needed to reach new customer base with an online store • Inventory reports lacked sufficient product detail • Lengthy process of manual inventory item entry • Lacked a centralized database and had reporting inaccuracies Solution & Services iVend eCommerce, iVend POS, iVend Loyalty Benefits • Online retail presence • Single view of shoppers and transactions across all retail channels • More accurate inventory and sales data synchronized with the ERP • Integrated Gift Card and loyalty programs redeemable in-store • 15% increa