Application Story | 1 www.kineticdata.com Building a better service experience Kinetic Request Plays Hero in Automating HR Helpdesk Administration for Entertainment Production Company Customer: Major Entertainment Production Company, Los Angeles, California Challenge: Create an automated system for quickly and accurately providing employees access to authorized applications without the need for significant IT involvement. Solution: Kinetic Request Results: • Automated approval process for providing access to authorized applications speeds up workflow. • Tracks request history for meeting compliance requirements. • Automatically populates HR ticketing system with approved requests for access to applications. • Provides visibility into status of access requests and changes in

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