© Copyright ETQ 2020 www.etq.com With a rich history of industry “firsts,” Lumileds is uniquely positioned to deliver lighting advancements well into the future by maintaining an unwavering focus on quality, in- novation and reliability. Challenges As a company that views itself as a hybrid of a technolo- gy firm and a manufacturer, Lumileds has historically tak - en the notion of product quality very seriously. Lumileds is a global company with more than 24 manufacturing sites worldwide and previously had hundreds of individ- ual quality management applications in place around the world. These “solutions” were a devil’s brew of “off the shelf” software, collections of Word and Excel documents housed in SharePoint or local standalone computers, or staff-built software applications.

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