© Copyright ETQ 2020 www.etq.com Its multiple contract repositories were spread around the world, so there was no central location to search, locate or identify contracts. Additional inefficiencies came from manual techniques, such as providing internal feedback via email. This made it difficult and labor-intensive to track the progress of each contract. The resulting processes had significant overhead costs, wastes and delay. Its other challenge was contract security. K-C wanted all supplier contracts to be handled in one secure environment, but did not want to take the risk of providing suppliers access through the corporate firewall. Security dilemmas made it very difficult for K-C to find a software solution to centralize supplier management. Filling the Gap When evaluatin

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