KAI Banking & DBS digibank CASE STUDY June 20172 CASE STUDY / KAI Banking & DBS digibank Handles 82% of customer inquiries Drives down costs KAI Banking powers the omni-channel bots and assistants in DBS digibank.CASE STUDY / KAI Banking & DBS digibank 3 About Kasisto Kasisto is on a mission to enable financial institutions to attract, engage, support and transact with their customers via intelligent conversations, anytime, anywhere. • KAI Banking, conversational AI platform, powers omni-channel smart bots and virtual assistants on messaging platforms, mobile apps, web, and IoT devices. • Fluent in banking with thousands of banking intents and millions of banking sentences built-into the platform, KAI bots and assistants help customers manage money, track expens

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