Case Study

Kahu Helps Dealership Hit CSI Goals

Kahu Helps Dealership Hit CSI Goals

Pages 2 Pages

About East Valley Nissan At East Valley Nissan, it’s all about the customer. Providing high-quality customer experience is the secret to the Mesa, Arizona, dealership’s success, selling anywhere from 225 to 300 cars per month, new and used, to the surrounding Phoenix, Tempe, Scottsdale, and Chandler communities. The Challenge: Expedite the Sales Process In keeping with its customer-first policy, East Valley Nissan is always looking for ways to expedite the sales process. In years past, it used solutions that would flash the third brake light to help locate specific vehicles for test drives. “We’ve all been there in the car business: you go out and look for a car, and 15 to 20 minutes to a customer is a lifetime,” says Corey Corcoran, parts and service director at East Valley Niss

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