K8 helps tile distributor offer outstanding customer service. Tileflair has grown from a single branch business, established in 1972 and trading from a high street location, to the largest, privately owned wall and floor tile distributor in the South of England. The company operates a flagship store in Bristol plus nine other showrooms and two warehouses across the south of England. Tileflair’s managing director is Matthew Johnson. He said, “Our focus is on service which is reflected in our slogan, ‘Create something beautiful’ . We make sure we provide a welcoming environment in all our stores so customers are inspired by our room settings and looked after by our staff who are helpful, knowledgeable and, most importantly, genuinely interested in what the customer wants. ” Matthe

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