80% INCREASE ePresentment 86% ACHIEVED ePayment connect match rate 25% EPAYMENTS Achieved THE CHALLENGE Established in 1968, Emser Tile is a leading designer, marketer and producer of tile and natural stone. To service their many customers, Emser primarily used a third party for invoice fulfillment and manually sent electronic invoices for the customers that preferred that form of delivery. Clerks in their accounts receivable (A/R) department would scan invoices by hand and individually send them. While 95 percent of Emser’s customers paid via check, they also utilized a bank portal for the remaining five percent of customers that paid electronically. The portal required more manual data entry, however, with no available user interface or self-service options. Emser’s cash applicati

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