Case study: Peke Waihanga New Zealand Artificial Limb Services 1 CASE STUDY: PEKE WAIHANGA NEW ZEALAND ARTIFICIAL LIMB SERVICES Journey to providing a patient-centered health serviceCase study: Peke Waihanga New Zealand Artificial Limb Services 2 CASE STUDY: PEKE WAIHANGA NEW ZEALAND ARTIFICIAL LIMB SERVICES Journey to providing a patient-centered health service The New Zealand Artificial Limb Service (NZALS) provides a critical health service to enable people with artificial limbs to live independent and productive lives. They care for over 4,400 people through five city-based Limb Centres and 14 regional clinics throughout New Zealand. Every patient is different Their vision is to offer a whole-of-life, world-class service. Crucial to achieving this vision is the r

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