Johnson Tiles

2 Pages

Johnson Tiles doubles amount of incoming calls taken The Challenge One of the biggest issues facing Johnson Tiles is competition from abroad, with exchange rates and lower rates of pay making it increasingly difficult to be competitive in a cut-throat market place. To address this, Johnson decided to implement a series of changes that would help them achieve their goals, which included how incoming calls to their call centre and through Rec

Join for free to read

Case Study Johnson & Johnson

Case Study Johnson County

Case Study Negotiating business rates savings of £150K for H&R Johnson Tiles

Case Study Johnson

More from Netcall

Case Study MORE TH>N improves customer service while enabling agents to…

Case Study Countess Of Chester

Case Study Estates Management

Case Study Dudley College

Case Study

Johnson Tiles

Johnson Tiles

You Might Also Like

More from Netcall