Case Study

Countess Of Chester

Countess Of Chester

Pages 2 Pages

Countess of Chester Hospitals NHS Foundation Trust improves patient service with Result The Challenge The Trust’s Sexual Health department was under increasing pressure to provide results to patients in a timely manner. Often, 56% of patients calling for results received the engaged tone as the result line was only available for less than seven hours a week. This was unsatisfactory and did not achieve the government targets on sexual heath

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