Johnson & Johnson transforms its demand planning and external manufacturing processes Johnson & Johnson works with Capgemini to design and implement a new operating model for demand planning and external manufacturing processes based on a proven process delivery framework powered by advanced data science. Meeting customer demand more effectively Since its foundation in 1886, Johnson & Johnson has operated according to its belief in a shared responsibility to its customers, employees, stockholders, and the communities it serves. The organization constantly strives to deliver the highest quality products and fulfill customer orders promptly, while reducing costs in order to maintain reasonable prices and support its suppliers’ ability to make a fair profit. This determination to su

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