W E N S CHALLENGE As a large JD Edwards customer running payroll that include thousands of employees, J.D. Irving needed a solution to continue receiving Vertex tax and regulatory changes. Vertex ended support for the L Series 3.2.1 version, which required JD Edwards World customers to migrate to their Q Series. Their version of JDE World was no longer under Premier Support and Oracle made the decision to not provide the conversion program scripts required to make the transition to the current version of Vertex payroll tax software. APPROACH After researching third-party support options, J.D. Irving selected Spinnaker Support. Spinnaker Support was the only company to offer the required Q Series Integrator, which allows payroll to integrate with Vertex’s only supported version

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