Case Study The Challenge: IWCO Direct wanted to explain the value of its benefits program to exempt employees through a Total Compensation Statement (TCS), and thus increase employee retention levels. Dana Ohnsorg, HRMS/Benefits Manager at IWCO Direct, had been researching TCS vendors who could deliver accurate data in an acceptable TCS format for three years without success. The Solution: Ohnsorg’s search coincided with the company’s current vendor naming ihouse as a certified partner. This endorsement was enough to sway her to choose ihouse as IWCO Direct’s TCS vendor. As Ohnsorg explained, “... ihouse had the perfect match of formats that I was comfortable with and back-end knowledge of the solution. I knew I wouldn’t have to spend a lot of time scrubbing the data beca

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