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IVR Optimizes Customer Service for Insurance

IVR Optimizes Customer Service for Insurance

The Plum Group
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Case Study | Michigan Basic Property Insurance IVR Optimizes Customer Service for Insurance i About Michigan Basic Property Insurance Deploys Plum IVR to Optimize Customer Service Transactions Michigan Basic Property Insurance is an entity vital to many communities throughout the state. It exists to provide fair access to property insurance to everyone at standard rates regardless of property location. Created by the Michigan State Legis

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