Case Study

Plum IVR Solutions for Healthcare Management

Plum IVR Solutions for Healthcare Management

Pages 2 Pages

Case Study | Centers for Medicare & Medicaid Services Plum IVR Solutions for Healthcare Management i About CMS is a leading provider of managed care services to insurance companies and state Medicare and Medicaid programs, including managed care programs for the States of Wisconsin, Georgia, Colorado, and others. CMS handles case management for millions of claims monthly. For each of these claims, CMS relies on Plum Voice to improve t

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