Case Study
Italian Insurer Improves Customer Satisfaction
in collaboration with Italian Insurer Improves Customer Satisfaction ERGO Italy collaborates with Capgemini on RESCUE project to reinstate 1,700 customer policies and strengthen overall customer confidence “ Capgemini’s unique collaborative approach, innovative ideas and careful analysis of the situation helped us in reaching our goals within project deadlines. ” Stefano Cerizza, Head of Strategy and Operations, ERGO Italia The Situation ERGO It