IT Outsourcer/Financial Services Network Resource Manager – NRM CASE STUDY Leading IT Outsourcer Quickly Streamlines a Major Bank’s North American Network Using Visionael Network Resource Manager When this leading IT outsourcer assumed responsibility for a major US bank's North American IT and network operations, it inherited a complex patchwork of networks and operations centers that was being managed by antiquated tools. It also promised to meet stringent service level agreements (SLAs) on an aggressive timetable. As a result, the IT outsourcer was under significant pressure to provide network services “better, faster and cheaper” than the bank could with in-house resources; it chose Visionael ® Network Resource Manager (NRM) to help achieve all these goals. The challenge: Streamlining

Join for free to read