IT Outsourcer/Automobile Manufacturer Network Resource Manager – NRM CASE STUDY IT Outsourcer Uses Visionael ® NRM to Quickly Gain Control of Automobile Manufacturer’s Worldwide Network For more than four decades, this Outsourcer has been helping customers maximize the value of their IT resources by improving their operational efficiency. But when assuming the IT operations for one of America’s “Big Three” automobile manufacturers, it faced an exceptional challenge: assuming the auto company’s full network and IT operations, from the network to the desktop. The scope of the challenge was intensified by the fact that despite the network’s sprawling, reach, there was no central repository of inventory and configuration data. The customer was using Excel spreadsheets, Access databases and

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