ISS delivers spectacular service at scale with Atlassian As ISS quadrupled in size over the last 30 years, many new hires brought their favorite tools with them, resulting in a growing set of disconnected technologies and operational roadblocks. With the help of technical consultant and Atlassian Solution Partner Aety, ISS discovered the answer to these questions: IT service management supported by the Atlassian platform. By standardizing onto Atlassian and embracing the latest ITSM practices for request, incident, and change management, ISS now has a single source of truth for IT service management for all employees, vendors, and customers around the world, which has helped solve their most pressing challenges today, while paving the way to continue scaling in the future. P

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