Case Study

ServiceChannel delivers best-in-class customer experiences with Atlassian

ServiceChannel delivers best-in-class customer experiences with Atlassian

Pages 8 Pages

ServiceChannel delivers best-in-class customer experiences with Atlassian See how ServiceChannel saved 100-plus hours per week and elevated their customer experience with Atlassian Cloud products. Though several industries we serve were hit hard by the pandemic, we were able to deliver even more new products that delighted our customers using the new roadmap and release management process created in Jira. ATLASSIAN + SERVICECHANNEL Hours saved per week Decrease in change failure rate > 100 42% CHELLIE ESTERS Director of Learning and Development, ServiceChannel Although facilities management revolves around buildings – running them, cleaning them, maintaining them, and more – ServiceChannel has proven that the best facilities management solutions focus less on places and more

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