ISG IT Department achieves 98% Excellent Customer Satisfaction with Freshservice
ISG IT Department achieves 98% Excellent Customer Satisfaction with Freshservice
4 PagesFirst Call Resolution 76.74% Customer satisfaction 98% ISG IT Department achieves 98% Excellent Customer Satisfaction with Freshservice About ISG International Schools Group (referred to as ISG) is a conglomerate of accredited international schools based in Kingdom of Saudi Arabia (KSA). The group is renowned for providing American and British education to expatriate families and students based in KSA. The core objective of ISG IT department is to provide end-to-end technical support to the school staff, ensure efficient management of daily IT operations and align with the expectations of Director, School Principals and Superintendent to ensure seamless focus on student learning.Freshservice proved suitable for ISG IT department’s requirements and helped them achieve 98% excellent customer
