RESULTS • Increased productivity in managing 1 million lines of code for Toyota • Eliminated a layer of project man- agement with the ability to tightly manage projects and costs off-site • Created confident clients due to project visibility and control • Improved ability to compete with well established, large firms ISG Customers See Payback In Less Than 12 Months With Serena’s Lean BPM Secure documents via email among the key driv

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