Case Study

International Community Health Services Increases Language Access, Improves Data Tracking and Decreases Cost

International Community Health Services Increases Language Access, Improves Data Tracking and Decreases Cost

Overview | For more than 40 years, the International Community Health Services (ICHS), a nonprofit community health center, has provided culturally-appropriate and multilingual, affordable medical and dental health care services to Seattle and King County’s Asian, Native Hawaiian and Pacific Islander communities, and the broader community. ICHS began in 1973 as a small storefront clinic in Seattle’s International District, and today it is the largest Asian, Native Hawaiian and Pacific Islander community health center in Washington State. Each year, ICHS provides direct patient care, health support services, and preventive education to more than 21,400 individuals, and in 2012, ICHS was recognized by the National Committee for Quality Assurance as a “patient- centered medical h

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