Overview | Banner Health, one of the largest health care systems in the country, is in six states and has nearly 50,000 employees, 28 hospitals and a growing network of health centers and clinics. Hospitals range from 25 beds to medical centers with more than 700 beds, and on an average year, Banner Health uses interpreters for more than 30 languages. As a leading nonprofit provider of health care in the commu - nities they serve, Banner Health is dedicated to fulfilling the mission of making healthcare easier, so life can be better. The Challenge | Banner Health was facing several challenges with its current language service program including standardization of care across the health system to bridge the communication gap between clinicians and their limited English profic

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