Case Study

AxessPointe Community Health Center Reduces Clinical Encounter Times with LEP Patients by 26.8 Percent While Increasing Compliance

AxessPointe Community Health Center Reduces Clinical Encounter Times with LEP Patients by 26.8 Percent While Increasing Compliance

The Case for Video Remote Interpreting and Improved Access to Medically Qualified Interpreters in Community Health Clinical Environments to Improve Compliance and Patient-Provider Satisfaction AxessPointe Community Health Center Reduces Clinical Encounter Times with LEP Patients by 26.8 Percent While Increasing Compliance CASE STUDYpage 2 www.InDemandInterpreting.com | 1.206.489.2706 Table of Contents Executive Summary Introduction Study Methodology Results Conclusion References 3 4 8 9 11 12page 3 www.InDemandInterpreting.com | 1.206.489.2706 Executive Summary CASE STUDY This study examined the adoption of video remote interpreting (VRI) at AxessPointe Community Health Centers, Inc. in Akron, Kent and Barberton, Ohio, to better meet the needs of its limited English prof

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