Case Study
Intermountain Heart Center - Simple text messaging helped boost productivity –and patient satisfaction –for Utah’s #1 ranked cardiologist
Intermountain Heart Center - Simple text messaging helped boost productivity –and patient satisfaction –for Utah’s #1 ranked cardiologist
We no longer use the EMR for routine communications. We use OhMD. - Dr. Stephen Miller, Cardiologist So much of patient care comes down to communication. Yet too often, that’s the first thing to fall through the cracks. “We all want to do the right thing and get a message to someone, and it comes down to the energy required to send that message,” says Stephen Miller, a cardiologist at Intermountain Heart Center. In search of a tool to make communication—with his colleagues and his patients—as easy as possible, Miller tried OhMD. There was some initial pushback from the IT department, but once Miller started sharing OhMD with other doctors, he says, “It just started taking off. The i