Integrations Made Easy How to Connect Third-Party Applications to BMC Helix Business Workflows Table of Contents Introduction The Benefits of an Integrated System How It Works: The Anatomy of an Integration Within BMC Helix Business Workflows The Basics: Cases, Tasks, and Dynamic Case Fields Integrating Third-Party Applications with Automated Tasks Let’s Examine the Technical Processes Behind Each of These Steps The Big Picture: Easy Integrations Means Greater Automation 01 02 03 04 08 10 06Introduction BMC Helix Workflows delivers a variety of business benefits by streamlining and automating processes with cognitive service management. From increasing speed and agility to improving accuracy and customer satisfaction to optimizing costs, BMC Helix Business Workflows can have a dr

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