Case Study

Integrating Magento eCommerce with CRM and ERP to generate accurate, real-time visibility

Integrating Magento eCommerce with CRM and ERP to generate accurate, real-time visibility

Scribe Software and Atdec Case Study With customer and sales order information originating across isolated ERP, CRM and eCommerce systems, Atdec wanted to deploy a solution to ensure the latest information from each system would flow automatically into the other two. The business required immediate visibility into orders so sales and service staff could assist customers more efficiently. Furthermore, by automatically uploading customer contac

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