Integrating localization and FQA processes for a global eCommerce technology provider Integrating localization and FQA processes for a global eCommerce technology provider How Alpha employed strategy and technology to create a streamlined global system Note: for reasons of client confidentiality, our client remains anonymous in this case study The challenge Our client, a global leader in ecommerce technology, approached Alpha to streamline and automate its approach to localization, functional quality assurance (FQA) and linguistic quality assurance (LQA). Its approach to localization prior to contracting Alpha was fragmented, without dedicated teams focused on core localization functions such as localization engineering, automation or vendor management. Alpha’s challeng

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