Case Study

Integrating Customer Service Onto A Device And Into A Mobile Application Turned The Tide For A Client, Reducing Churn, and Increasing Sales

Integrating Customer Service Onto A Device And Into A Mobile Application Turned The Tide For A Client, Reducing Churn, and Increasing Sales

CASE STUDY Integrating customer service onto a device and into a mobile application turned the tide for a client, reducing churn, increasing sales, and increasing repeat sales. Blueprint Consulting Services 350 106 th Ave. NE, Second Floor Bellevue, WA 98004 info@bpcs.com www.bpcs.com The Summary A global mobile application developer identified some critical purchase and ongoing usage concerns with their customers.

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