Case Study
Insurer improves claims processing time by 300 percent
“Not only are customers pleased because they’re getting payment for claims faster, but with information at the fingertips of claims representatives, they were also getting their questions answered faster.” – Lars-Inge Svensson, director, Folksam Sports Insurance Insurer improves claims processing time by 300 percent The Problem The claims department at Folksam Sports Insurance, a division of Folksam Idrott, was bogged down by paper. While t