Case Study
Insurance Company Optimizes Back-Office Operations by 20%
INDUSTRY PRODUCTS SOLUTION Financial Services Operations and Technology Consulting Finding Insight Behind the Scenes: Insurance Company Optimizes Back-Office Operations by 20% A leading Canadian insurer offers general, life, and health insurance products and services to more than 4 million customers via physical branches, the Web, and call centers. Though not customer-facing, its back-office operation— especially email, fax, and other document