Case Study

Insurance Company Optimizes Back-Office Operations by 20%

Insurance Company Optimizes Back-Office Operations by 20%

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INDUSTRY PRODUCTS SOLUTION Financial Services Operations and Technology Consulting Finding Insight Behind the Scenes: Insurance Company Optimizes Back-Office Operations by 20% A leading Canadian insurer offers general, life, and health insurance products and services to more than 4 million customers via physical branches, the Web, and call centers. Though not customer-facing, its back-office operation— especially email, fax, and other document

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