Case Study
Increasing back office productivity
INCREASING BACK OFFICE PRODUCTIVITY ABOUT CONTAX ® Contax is one of the largest global BPO (Business Process Outsourcing) companies and the leader in the BrazilianContactCenter market, with broad expertise in Customer Relationship Management (CRM). In addition to designing, implementing and developing complex and customized contact centers, the Company is active throughout the relationship chain of its corporate clients, through remote and o