Case Study Insurance Case Study: CAA South Central Ontario Guidewire Integration and Document Composition Module The Customer The CAA South Central Ontario (CAA SCO) is an automobile club delivering roadside assistance, insurance and travel services. Recognized as a Celent Model Insurer based on best practices for optimizing infrastructure and effective project management, CAA CSO has over 1.9 million card-carrying members. The Challenge When CAA chose Guidewire, a global property/casualty core system, to replace its outmoded Claims and Policy Administration system, one area of concern was its ability to maintain production printing of documents. Having previously partnered with CAA SCO, ImageSoft was chosen to orchestrate the integration of the new system with the insurer’s exis

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