Case Study

Innovative credit union integrates HP solutions to ensure exemplary service to staff, members

Innovative credit union integrates HP solutions to ensure exemplary service to staff, members

hp.com/go/software Share with colleagues Brief 2015 Awards for Customer Excellence Honorable Mention Jared Flanders, America First Credit Union (AFCU) Innovative credit union integrates HP solutions to ensure exemplary service to staff, members High-level overview: Using HP, AFCU realized the following benefits: • Ensure high performance of applications serving credit union staff and members • Mimic user experience of online banking, mobile banking and teller application – Alert business teams of issues before members call in – Gain performance information of online and mobile banking applications – Compare branch-to-branch performance of teller applications • Understand performance at both infrastructure/component level and business-service level – Alert stakehol

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