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Innovate for improved functionality, reduced costs

Innovate for improved functionality, reduced costs

Teletech
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Using technology for efficient growth: Innovate for improved functionality, reduced costs A Fortune 500 healthcare distribution and technology solutions provider sought to provide a seamless experience to its customers by replacing and upgrading its existing contact center infrastructure. The existing infrastructure consisted of three different divisions, two with separate instances of Cisco, and the third with Aspect. In addition, the syst

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Contact Centers

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