Ingersoll Rand applies APICS standards to improve customer experience and increases delivery performance 86% Ingersoll Rand Makes Materials Management Core Competency Goals ? Achieve operational excellence ? Turn materials management into a core competency ? Improve inventory turns, delivery performance and customer satisfaction Approach ? Deploy companywide work standard based on best practices ? Establish a common language ? Develop people through education and certification ? Partner with operations management authority, APICS, to develop playbook Results ? 86 percent delivery improvement ? $5.5 million in cost savings over three years ? Inventory turns improved 10 percent; freeing up cash assets of $125 million ? 85+ CPIM-certified materials personnel making thr

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