Case Study

Inefficient and incomplete review monitoring strategy

Inefficient and incomplete review monitoring strategy

Pages 3 Pages

For more information, visit ReviewTrackers.com CASE STUDY CASE STUDY Reputation Score of 4.2 stars 38 healthcare centers and 390 physicians Customer since July 2014 8,000+ reviews Find out how ReviewTrackers helps businesses like yours. Inefficient and incomplete review monitoring strategy Online reviews influence decisions more significant than “Where to eat?” or “Where to stay?” More than ever, consumers are using reviews to evaluate medical care and treatment options before deciding where to go. This is why Froedtert Health, a provider of cost-effective healthcare to residents of southeastern Wisconsin and beyond, actively tracks and responds to patient reviews. “We had a manual process for monitoring reviews of our clinics and hospitals,” says Kimberly Cole,

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