The queries and redressals during the redemption process of Gift Vouchers are handled using the turnkey customer service offered by Xoxoday. If there is an escalation during the daily transactions, Xoxoday handles them from the back end. The increasing number of transactions indicates that the Xoxoday Plum integration has been welcomed by the bank’s users. The turnaround time for issue resolution has also been very quick owing to Xoxoday’s fully-fledged and highly experienced customer service. Xoxoday helps the bank to provide an enriching digital wallet experience using its mobile wallet. Their officials tell us that the Xoxoday platform makes the entire process of gift voucher purchase and tracking very smooth. One of the leading banks in India has used Xoxoday to improve its walle

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