Indiana University Health Plans trusts Vlocity to help it sell small group health insurance through its brokers and agents because of its ease of use (intuitiveness) and ease of administration (business agility). Using Vlocity’s Health Insurance Front Office built on the Salesforce Cloud Platform, IU Health Plans has digitally transformed its small group sales process and increased its speed to market. Indiana University Health Plans needed a digital broker portal that would create a hassle-free and satisfying experience for its brokers and their clients, simultaneously increasing broker engagement, and driving new membership. Their aim was to decrease turnaround time, create a consistent process, and provide more options for benefit rating. By delighting their channel partners, a

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