DELTA DENTAL WAS WORKING WITH LEGACY SYSTEMS THAT WERE DIFFICULT, SLOW, AND EXPENSIVE TO ENHANCE AND MAINTAIN Delta Dental of Wisconsin was operating on an old, yet reliable, IBM AS400- based system written in the obsolete RPG programming language. Although their system ran reliably, like a Swiss watch, they could no longer support it because the RPG language had long since vanished from US-based training curriculums. System enhancements and maintenance were complex, time- consuming, expensive, and relied too heavily upon offshore resources. Delta Dental of Wisconsin had scoured the market for a suitable system replacement, and after an exhaustive search and finding nothing that met their needs, they decided to build the replacement in-house. That is, until they attended Salesforce

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