Increasing Response Rates and Eliminating Paper SETs with Bossier Parish Community College The challenge Increasing enrollment put increased pressure on Bossier Parish Community College’s paper-based course evaluation process and the staff that supported that process. Costs associated with paper student evaluations of teaching (SETs) were growing along with enrollment, and it often took another full semester to process surveys and deliver results to faculty and administrators. Additionally, online courses were multiplying which further suggested the paper-based evaluation process was becoming obsolete. Prior to implementing EvaluationKIT by Watermark, Bossier Parish Community College tested an in-house course evaluation software solution as a means to reduce the resour

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