Loyola New Orleans maintains high response rates through transition to Course Evaluations & Surveys The challenge When Carol Ann MacGregor joined Loyola University New Orleans faculty in 2012, quality of teaching was a top concern. As a faculty member, MacGregor handed out instructor evaluations and was "hungry" for results, "but I didn't get my feedback back for months," MacGregor said. Speeding up the evaluation process would be difficult. The process took the administrative assistants scanning the evaluations so much time that it cost the university thousands of dollars in labor annually. The lack of standardization in evaluation questions also made it hard to identify trends across departments. "We have five colleges: College of Law, College of Business, College o

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