Leaving Behind Paper-Based SETs with Emory University The challenge When Emory University’s Emory College of Arts and Sciences first migrated to an online course evaluation system in 2006, they experienced a response rate under 20 percent, so faculty reconfigured the existing paper-based system, which used optical mark recognition sheets. Though Emory generally achieved an 80% to 85% response rate, the paper-based student evaluation of teaching (SET) system had important downsides. Data quality was a critical concern. Students often incorrectly filled the course ID and instructor ID fields. “It was a tough thing to get right in the classroom,” said Lane DeNicola director of institutional research for the College of Arts & Sciences. Emory began running every form through

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