In order to remain competitive, Sun International focused on delivering a superior guest experience
In order to remain competitive, Sun International focused on delivering a superior guest experience
3 PagesClarabridge’s customer experience management solution helps hundreds of the world’s leading brands put customer feedback to work. Our SaaS solution is the most comprehensive offering for omni-source listening, accurate customer and text analytics, and real-time, guided action. The result: better customer experiences. For more information, visit www.clarabridge.com. © Clarabridge. All rights reserved. CASE STUDY: SUN INTERNATIONAL The Sun International Group is a South African premier hotels, gaming and entertainment group, with a diverse portfolio of properties, such as Sun City Resort, Sibaya Casino and Entertainment Kingdom, and Table Bay Hotel. The Sun International Group portfolio includes 23 casinos and 30 hotels in 8 different countries. CHALLENGE: In ord
